Customer Reviews

Est. 1795

Loved by families for generations

Every review our customers have left us, the glowing and the grumbling. Read what real families say about our games.

4.6
★★★★★
From 175,346 reviews and ratings across our site, Trustpilot, Amazon and Google
In their own words
Every review

Search, filter and read the lot.

We show every review we hold, good and bad. Nothing is hidden or edited. Amazon reviews are the top reviews Amazon itself shows on each listing. Company reviews are about Jaques of London as a whole.

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K
Karen
7 November 2026
★★★★★

Such a lovely product, a new favourite

My First Fabric Fishing Game
Product review✓ Verified
A
Anonymous
7 November 2026
★★★★★

Bought as a Christmas gift for my granddaughter. Lovely colours & great quality. Presented in a lovely wooden box. Very pleased.

Threading Beads - Threading Beads for Kids
Product review✓ Verified
A
Anonymous
7 November 2026
★★★★★

A gift for our 2 year old grandson. This looks like a fun activity. Pleased with purchase.

Magnetic Maze Game - Activity Toy
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S
Shirley
6 November 2026
★★★★★

I bought these with the intention of giving them to one of my grandchildren but they’re so lovely, I’ve decided that they can be a toy/game that lives at Grandma’s house. As always, beautifully presented. Thank you! Now I just need to be determined and stick to the ‘the rest are for Christmas presents’ plan!

Dinosaur Dominoes
Product review✓ Verified
G
Georgina
6 November 2026
★★★★★

We haven’t used the puzzles yet as they form part of a Jaques ‘Christmas bundle’, having bought other items too, but like the others in the collection, they are well made and suitable for the age range suggested. Very happy with purchases.

Wooden Kids Puzzle - Animal Puzzle
Product review✓ Verified
J
Joanna
6 November 2026
★★★★★

A perfect gift!

Dolly The Dachshund Pull Along Toy
Product review✓ Verified
S
Sally
6 November 2026
★★★★★

My granddaughter is a bit too young to play with the farm I bought her for Christmas but in terms of language it will be wonderful as I can show and talk about all the animals with her and the noises they make. I love the wooden toys and shall be adding to them as she gets older. Also, I am very happy with the service and presentation I received.

The Friendly Farm
Product review✓ Verified
P
Pat
6 November 2026
★★★★★

We bought a delightful box of musical instruments for our young grandson. They are so well made and just the right size for small hands. The presentation of the item was super and the delivery time and communication with this company first class.

Children's Musical Instruments
Product review✓ Verified
S
Shirley
6 November 2026
★★★★★

Just had a peak as they’re a present, but they look great. Clear, bright pictures and easy for young ones to enjoy

Scavenger Hunt Game
Product review✓ Verified
J
Jacqueline
6 November 2026
★★★★★

This is a present for my granddaughters birthday l am sure she will love it the item is really good made and beautifully packed when arrived. Will be buying more of these toys.

Pretend Play Salon - Toy Vanity Set
Product review✓ Verified
K
Kate
5 November 2026
★★★★★

Amazing quality

Limited Edition Tote Bag
Product review✓ Verified
L
Linda
5 November 2026
★★★★★

Very impressed with the chess set good quality bought for adult son to take to work play in lunchtime always reliable delivery and well packaged

Magnetic Travel Chess Set
Product review✓ Verified

Jaques of London reviews at a glance

Figures updated 7 November 2026.

  • 38,416 customer reviews on this page: 23,570 product reviews, 12,200 from Trustpilot, 1,744 top reviews from Amazon and 902 company reviews.
  • Product reviews average 4.7 out of 5 from 23,570 reviews. 94% are 4 or 5 stars.
  • Trustpilot rating 4.4 out of 5 from 21,484 reviews.
  • Amazon UK rating 4.6 out of 5 from 129,333 ratings across 166 listings.
  • Google rating 4.5 out of 5 from 629 reviews on our Google Maps profile.
  • Company reviews on Reviews.io: 4.55 out of 5 from 1,002 reviews.
  • Across our site, Trustpilot, Amazon and Google: 176,018 reviews and ratings, averaging 4.6 out of 5.
  • Most mentioned topics: quality (14,839 reviews), gifts (7,406), grandchildren (5,301) and delivery (7,343).
  • Making games since 1795.

Ratings by product

Product Average Reviews 4 or 5 stars
Folding Chess Board - Luxury 15 Inch Chess Set 4.1 674 72%
Wooden Noahs Ark - Wooden Animal Toy 4.8 591 95%
Magnetic Fishing Game - Educational Game 4.9 467 97%
Shape Sorter - Learning Game 4.8 303 97%
Toy London Bus - Wooden Toy 4.9 262 97%
Shape Sorter - Shape Sorting Toy 4.7 259 94%
Wooden Puzzle Game - Bears Dress Up Set 4.8 226 96%
Threading Beads - Threading Beads for Kids 4.8 217 95%
Wooden Puzzle Board - Geometric Stacking Toy 4.9 214 96%
Teaching Clock - Time Telling Game 4.5 196 87%
Games For Adults - Mexican Train Dominoes 4.9 195 97%
Wooden Chess Set - Travel Chess Set 4.5 194 88%
Hook The Duck - Fishing game 4.9 193 97%
Mini Whiteboard - Educational Toy 4.8 192 95%
Car Garage Toy - Wooden Car Garage 4.7 189 93%
Jigsaw Board - Board For Puzzles 4.9 183 99%
Crazy Cats - Stacking Toy 4.7 179 95%
Wooden Aeroplane - Toddler Toy Plane 4.9 178 98%
Kids Clock - Time Telling Game 4.9 177 98%
Baby Puzzle - Wooden Toddler Toy 4.8 175 94%
Stacking Rings Toy - Wooden Rainbow Toy 4.8 171 96%
Mexican Train Dominoes - Mexican Dominoes in Wooden Box 4.9 171 99%
Wooden Game - Shut The Box 4.5 164 89%
Wooden Hammer Bench - Toddler Toy 4.6 164 89%
Kids' Spelling Game - Wooden Letters & Word Cards 4.8 160 94%
Catching Frogs - Fishing Game 4.8 159 94%
Bouncing Bunnies - Pop Up Toy 4.7 154 94%
Quoits - Original Quoits - Luxury Solid Wood Quoits Set 4.8 149 95%
Wooden Car Jigsaw - Baby Transport Puzzle 4.9 148 95%
Wooden Biscuits Toy - Play Food 4.8 147 96%

Amazon ratings by product

Amazon UK, checked 7 November 2026. Ratings include star-only ratings.

Product Amazon rating Ratings
Jigsaw Mat up to 1500 Pieces 4.4 4,919
Jigsaw Mat - Roll Up Puzzle Mat for 2000 Piece Jigsaws 4.4 4,806
Dominoes Set - Complete D6 Dominoes Game for Children & Adults 4.7 4,187
Dominoes Set - Complete D6 Dominoes Game for Adults & Children 4.6 4,063
Superior Sound Wooden Xylophone for Kids 4.6 3,948
Magnetic Fishing Game 4.6 2,973
Premium Jigsaw Board for 1000 Pieces 4.6 2,842
Wooden Shape Sorter for 1 Year Old 4.6 2,622
Original Wooden Chess Set 4.5 2,597
Wooden Chess Set - Folding Chess Board & Pieces 4.6 2,528
Magnetic Letters and Numbers 4.6 2,196
Wooden Noahs Ark Shape Sorter 4.7 2,144
Large Chess Sets - 15" Chess Board 4.6 1,926
Tumble Tower - Giant Garden Game 4.2 1,890
Mexican Train Dominoes Game 4.8 1,877
Wooden Toys - Bunny Pop Up Toy 4.6 1,857
Metal Bingo Machine Game Set 4.2 1,789
Wooden Kids Learning Clock with Daily Routine Cards 4.7 1,759
Animal Magnets for Kids 4.7 1,747
2 in 1 Snakes and Ladders Game with Ludo Board Game 4.7 1,727
Luxury Dominoes - Double Six Dominoes Set in Handmade Mahogany Case 4.7 1,641
Shut the Box Board Game 4.7 1,510
Premium Quality Triangle Dominoes - Full Size Heavy Weight Triangle Dominoes wit 4.6 1,494
Jigsaw Roll Mat - 3000 Piece Puzzles 4.3 1,482
Ludo Game Board - Family Board Games for Kids 4.3 1,387
Draughts Board Game - Traditional 12 “ Wooden Draughts Board with Deluxe Checker 4.6 1,365
Colour Tumble Tower Game 4.7 1,329
Chess Set & Backgammon Set 4.5 1,269
Phonics Games and Spelling Games 4.7 1,238
Mexican Train Dominoes Game 4.8 1,220

Questions about our reviews

Are Jaques of London's reviews genuine?

Yes. This page shows every review we have collected, 38,416 in total, including the 1 and 2 star ones. Product reviews are collected through Reviews.io. Trustpilot reviews are copied from our public Trustpilot profile. Amazon reviews are the top reviews Amazon shows on each of our listings. Company reviews are about Jaques of London as a whole, also collected through Reviews.io. Nothing is filtered or edited.

What is Jaques of London's Trustpilot rating?

4.4 out of 5 from 21,484 reviews on Trustpilot, as shown on our Trustpilot profile on 15 October 2026.

What is Jaques of London's Google rating?

4.5 out of 5 from 629 reviews on our Google Maps profile, read 15 October 2026.

What do customers say about Jaques of London as a company?

1,002 company reviews on Reviews.io average 4.55 out of 5. These are about the whole experience: ordering, delivery, packaging and service.

What is Jaques of London's Amazon rating?

4.6 out of 5 from 129,333 ratings across our Amazon UK listings, checked 7 November 2026. Amazon counts star-only ratings as well as written reviews.

How do customers rate Jaques of London products?

Our product reviews average 4.7 out of 5 from 23,570 reviews. 94% give 4 or 5 stars.

What is the best reviewed Jaques of London product?

Of products with 100 or more reviews, the highest rated is the Wooden Xylophone - Music Toy, averaging 4.9 out of 5 from 142 reviews. The most reviewed is the Folding Chess Board - Luxury 15 Inch Chess Set with 674 reviews.

What do customers say about the quality of Jaques games?

14,839 reviews mention quality. Those reviews average 4.8 out of 5.

Are Jaques of London games good gifts?

7,406 reviews mention buying as a gift or present, averaging 4.6 out of 5. 5,301 reviews mention grandchildren.

How do customers rate Jaques of London delivery?

7,343 reviews mention delivery, averaging 4.4 out of 5.

How long has Jaques of London been making games?

Since 1795. John Jaques and Son is Britain's oldest toy and games company.